Privacy Policy
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Effective Date: September 16, 2026
MedLab Diagnostics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, communicate with us, or use our services.
Information We Collect
We may collect the following types of personal information:
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Name
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Phone number
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Email address
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Mailing address
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Date of birth
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Information submitted through appointment, contact, or registration forms
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Healthcare-related information necessary to provide our services
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Website usage information, including IP address, browser type, and device information
How We Use Personal Information
We use personal information to:
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Schedule and manage appointments
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Communicate with patients and customers
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Respond to inquiries and customer service requests
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Provide laboratory and testing services
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Send service-related updates and notifications
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Improve our website and services
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Comply with applicable legal and regulatory requirements
SMS Communications
If you provide your phone number and consent to receive text messages, we may send SMS messages related to:
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Appointment scheduling and confirmations
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Appointment changes or cancellations
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Customer service communications
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Responses to inquiries
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Information related to services you have requested
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message.
Detailed and Precise
Our team of professionals is ready to provide you with the best care and answer all your questions.
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Write to us, and we’ll be happy to assist you!
Privacy Policy
Sharing of Personal Information
We do not sell personal information.
We may share personal information with:
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Service providers that help us operate our business
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Healthcare providers or laboratories involved in providing requested services
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Government agencies or regulators when required by law
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Professional advisors such as accountants, attorneys, or auditors
SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Your Privacy Rights
You may contact us to:
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Request access to your personal information
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Update or correct your personal information
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Ask questions about our privacy practices
Contact Us
If you have questions regarding this Privacy Policy, please contact:
MedLab Diagnostics
Phone: (678) 528-3300
Website: https://www.medlabdiagnostics.com
Email: info@medlabdiagnostics.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.